Upperlands Coffee Company has the right to not complete any order providing money has not been exchanged or a full refund given. A contract will be deemed to have taken place if the customer has provided their card details to complete the sale. We reserve the right to refuse an order if we feel it has not been carried out in a lawful manner, there is a high risk of fraud or we feel that deception may have taken place.
Upperlands Coffee Company use PayPal to process electronic payments. All major credit and debit cards are accepted. All transactions are processed through PayPal's secure (encrypted) server.
We aim to dispatch your order within 24 hours. You should therefore anticipate delivery of your item within 3-5 working days. Please however allow for any unexpected delay by our chosen delivery supplier. All orders should be delivered within 1 working week of placing the order. If you have not received it at this time, please contact us.
We implement a simple and transparent pricing model for the delivery of all our orders. Our delivery costs are £1.25 per item. This will be added to the order at the checkout.